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Engineering · 4 min read

Docs in the AI Era: Keep It Simple

AI makes team docs easy to write, but they still go stale. A simple doc practice: write for the right reader, keep strict rules for machines, keep docs alive.

A doc that the right person reads and uses has value. Other docs do not.

The story

Everyone agrees that docs matter. But who updated one this week?

Across the industry, many companies fail at this. At a knowledge-management study group, I heard a name for it: the document graveyard. People write docs, and nobody reads or updates them.

My team also ran an experiment. An AI bot wrote one review file for each pull request and saved it in the repo. Four months later, we deleted 80 of those files. AI made docs easy to write, but the docs still went bad.

Why docs always lose

On the Eisenhower matrix, docs sit in the “important, not urgent” box. So every deadline wins over them.

Urgent Not urgent Important Do nowincidents, features ★ Plan itdocs, refactoring,learning Not important Hand offinterruptions Dropbusy work
Docs live in the "plan it" box, so urgent work always goes first.

Docs do not bring in money directly, so nobody rewards them. Lazy people are not the cause. The structure is.

The good news: AI frees up time for exactly this box. I wrote about that in The Golden Age of Quadrant Two.

Who this is for

  • Senior engineers who want their team docs to stop going stale
  • Teams that are adding AI agents to their development workflow
  • People who must clean up a team wiki and do not know where to start

Route map

Why are our docsalways out of date? 1 · Why it is hardparts 01 → 03 2 · Our own rulesparts 04 → 06 3 · Keep it alivepart 07 Fewer rules, direct links,less to remember
Three stages, one simple answer.

1: Why it is hard

2: Our own rules

3: Keep it alive

What you will take away

The summary at the end of the series gathers it in one place:

  • the golden circle behind the series: why, how, and what
  • six questions to start your team’s doc discussion
  • one first step to try for a month

Start with part 01, Write Only What Your Reader Cannot Find. The series ends with a summary of what to take back to your team.

References


Related: this series continues the AI era story from Will AI Take My Job? Same Work, More Return.

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